SyX-RAYCyber incident response
When an attack is in progress, speed and the right order of actions matter: isolation, evidence preservation, identifying the entry point, removing attacker access and safe restoration. SyX-RAY intervenes remotely, the same day, and stays with you until the incident and the mandatory notifications are closed.
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Incident types we handle
Ransomware and file encryption, compromised website or online store (web shell, redirects, card skimming), hijacked e-mail accounts and invoice fraud, data leaks, DDoS attacks, servers abused for mining or spam, unauthorised access through VPN or RDP.
How the intervention runs
SyX-RAY combines a continuous monitoring platform with a Romania-based team that interprets the alerts. We deploy the EDR agent for immediate visibility, isolate affected systems, analyse logs and evidence, remove attacker persistence and validate restoration. Every finding comes with impact, evidence and remediation steps, not just a technical score.
After the incident
A report with root cause, timeline and actions taken, usable for your insurer, DNSC or the data-protection authority, plus a hardening plan so it does not happen again. Optionally, continuous monitoring to catch the next attempt in time.
What is included
- Same-day remote interventionFirst containment action within hours, not days.
- Investigation and evidenceLogs, artefacts and timeline preserved properly for authorities or insurers.
- Cleanup and safe restorationWe remove attacker access before bringing systems back.
- GDPR / NIS2 notification supportWhat, whom and when to report, with templates.
- Hardening planPrioritised measures so the incident does not repeat.
Frequently asked questions
What should I do in the first minutes after discovering an attack?
Disconnect affected systems from the network without powering them off (to preserve evidence in memory), do not pay anything, do not delete files and contact a response team. Note the time you noticed the problem.
Do you work with companies that are not SyX-RAY customers?
Yes. Incident response is available without a subscription; many customers start with an incident and continue with monitoring afterwards.
How fast do I see the first results?
Passive reconnaissance and CVE alerts start the same day you add your domains. The EDR agent installs in minutes on each system and threat-intelligence monitoring runs continuously.
Do I need to stop or change my existing systems?
No. The initial assessment is passive and the EDR agent runs alongside your existing antivirus. Active testing only happens with your written approval, inside an agreed window.